Privacy Policy

Privacy Policy

Introduction

Welcome to https://root-canals.scoopsurge.com (hereafter referred to as “Root Canals,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  • Our official website located at https://root-canals.scoopsurge.com
  • Mobile and desktop applications developed by Root Canals
  • Online services offered through our platform
  • Products purchased or accessed through our digital channels

Please note that this policy does not extend to third-party platforms, apps, or services you may access through links on our site. These entities have their own privacy policies governing user data collection and processing.

Processing Activities

This policy is relevant when you engage in the following activities:

  • Creating and managing an account on our platform
  • Utilizing our applications and services as a registered user
  • Visiting and interacting with our websites, including submitting forms or leaving comments
  • Subscribing to our newsletters, emails, or other communications
  • Making purchases on our e-commerce platform

Personal Data Collection

Root Canals collects various categories of personal data:

  1. Account Information: This includes your name, email address, user ID, and password used to access your account.
  2. Payment Information: Credit/debit card details, billing addresses, and payment history are securely stored for transaction processing.
  3. Financial Information: We may collect bank account details and other financial records for direct payments or financial services we offer.
  4. Purchase Information: Details about products or services you’ve purchased, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or similar information from your mobile devices when using our apps.
  6. Location Data: Information about your geographical location when you use our services that require geolocation.
  7. Feedback and Reviews: Your comments, reviews, and responses to customer surveys.
  8. Social Media Information: If you choose to connect our platform with your social media accounts, we may collect data from those platforms (e.g., name, profile picture).
  9. Product Information: Details about products you’ve viewed or interacted with on our site.

We gather this data through direct user input, automated tracking technologies (like cookies and device fingerprinting), and information provided by third-party partners who assist us in delivering services.

Cookies

Root Canals uses various types of cookies to enhance user experience and analyze website performance:

  • Strictly Necessary Cookies: These are essential for navigating our site, ensuring basic functionalities, and maintaining your preferred settings.
  • Preference Cookies: Used to remember your preferences, such as language selection and display settings.
  • Analytics Cookies: We employ these cookies to track aggregated user behavior on our site, enabling us to improve its performance and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are set.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus a reasonable period afterward to comply with legal obligations or resolve disputes. Once the retention period expires or when we no longer require the data, we securely delete or anonymize it.

Security Measures

Root Canals implements robust security measures to protect your personal data:

  • Encryption: We use encryption protocols for data at rest and in transit to safeguard sensitive information.
  • Secure Third-Party Processing: We engage trusted third-party service providers who assist us in processing data securely, adhering to strict privacy standards.

Children’s Privacy

Root Canals does not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected information from your child without your consent, please contact us at the address provided below, and we will take appropriate steps to remove that data.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to and a copy of your personal data held by us.
  • Rectification: The ability to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The option to request the deletion of your personal data under certain circumstances.
  • Restriction: Limiting the processing of your data in specific situations.
  • Portability: Obtaining a portable copy of your personal data for use with another service provider.
  • Objection: Opposing the processing of your data for specific or direct marketing purposes.
  • Non-Discrimination: The right to be free from discriminatory practices when exercising any of your data rights.

To exercise these rights or file appeals/complaints, please contact our Data Privacy Team using the details provided below.

Changes to Policy

Root Canals reserves the right to update this Privacy Policy at any time. Any significant changes will be posted on our website with an updated revision date. We encourage users to review this policy periodically for the latest information on how we protect your privacy.

Contact Information

For questions related to this policy, data-related inquiries, or requests to exercise your rights:

  • Email: [email protected]
  • Address: Root Canals Privacy Team, [Street Address], [City, State, ZIP Code]